Testimonials

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Emily Taylor
Full Star Full Star Full Star Full Star Full Star
1-18-2020

We had such a good experience buying our car here. The atmosphere at this dealership is ten times better than any other dealership I’ve ever been too. They went above and beyond to make sure we were comfortable, understood everything and got exactly what we wanted. We worked with Chris W. And Eric and had such a pleasant experience. You could tell they were knowledgeable and knew what they were doing. For our next vehicle, we will go no where else and refer all of our friends to them!

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Scott Fioretti
Full Star Full Star Full Star Full Star Full Star
1-17-2020

Eric Mosely was friendly, helpful, thorough, and an excellent listener. This was the best car buying experience of my life in terms of ease, efficiency, and a general understanding of MY needs. We also appreciated the patience, diligence, and knowledge of Chris Willis, whom provided an assist. If you are shopping at this location, seek out Eric Mosely or Chris Willis for modern service without the shtick. We love our new car and will buy here again.

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Deborah Wool
Full Star Full Star Full Star Full Star Full Star
1-12-2020

Dave was great!

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geoffrey jock
Full Star Full Star Full Star Full Star Full Star
1-10-2020

Was looking for a used car in a cheap price range but still reliable, which overall was pretty hard to find at any dealership. I spent an entire day going dealer to dealer to find the best deal possible. Most places I went to gave me the typical try at upselling and wanted me to apply loan after loan when I already came pre approved with my own bank. Long story short at the end of the day I knew I was going back to Toyotaworld. Unbeatable customer service from Matt Payne throughout the process, never attempted to upsell out of my price range. Complete transparency with everything, free carfax and most importantly just a pure friendly interaction throughout the process. There wasnt a moment that I felt uncomfortable or that I was being haggled like I did at other dealers. Without a doubt my next purchase will be with this dealer and will absolutely always recommend Newark Toyotaworld to friends and family before any where else. Hope this helps you in making a decision on where to look and of course happy car buying!

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Robert Jung
Full Star Full Star Full Star Full Star Full Star
1-9-2020

Newark Toyota Service has been great ever since I bought my car from there in 2013. Jason Curley has been my trusted Service Advisor. He explains everything and is fair and honest. Ira is my mechanic there and he does outstanding work. He's my go to guy if he's working. Great job!

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Mohammed Asiri
Full Star Full Star Full Star Full Star Full Star
1-8-2020
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Patrick Wang
Full Star Full Star Full Star Full Star Full Star
1-8-2020

Excellent service by my 2 service agents :) def be recommending too my family and friends who will be in the market for a vehicle. Mark T. Will be the go to guy if u have any questions regarding Toyota Tacoma. He knows the ins and outs of Tacomas.

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denjdish
Full Star Full Star Full Star Full Star Full Star
1-7-2020
Purchased my first sienna, we have been an odyssey driver...

Purchased my first sienna, we have been an odyssey driver for over a decade And the new odyssey was a turn off with their interior design, so we decided to try out the sienna, so far it is great, more room, smoother ride and much better looking than the odyssey. One thing I should have done is pay closer attention to the features such as the lack of memory seating which is very helpful for two drivers one being shorter than the other, but that’s my fault. The sales staff that helped me through out this process was very helpful, knowledgeable and very caring to what I wanted in a vehicle. I would highly recommend anyone that needs a new vehicle to Newark Toyota 100%.

CARS
denjdish
Full Star Full Star Full Star Full Star Full Star
1-7-2020
Purchased my first sienna, we have been an odyssey driver...

Purchased my first sienna, we have been an odyssey driver for over a decade And the new odyssey was a turn off with their interior design, so we decided to try out the sienna, so far it is great, more room, smoother ride and much better looking than the odyssey. One thing I should have done is pay closer attention to the features such as the lack of memory seating which is very helpful for two drivers one being shorter than the other, but that's my fault. The sales staff that helped me through out this process was very helpful, knowledgeable and very caring to what I wanted in a vehicle. I would highly recommend anyone that needs a new vehicle to Newark Toyota 100%.

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Farid Majestic Stephens
Full Star Full Star Full Star Empty Star Empty Star
1-6-2020

I do not appreciate the constant harassment and hassle of the Service Reps trying to upsell me on services I do not need. I schedule my service with specific intentions, not to be practically terrorized into thinking their suggestions are life and death. I initially followed their suggestions out of convenience, but ever since, it was like tag your it. Every time I go in for just an oil change, the Service Rep will give me a list of other services that I never asked for and try to strong arm me into getting them. Despite that, I appreciate the service I schedule at Newark Toyota World, I just would like them to stick to what I request and leave me be.

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Missy Henry
Full Star Full Star Full Star Full Star Full Star
1-5-2020

Had my car detailed at Newark Toyota World and they were first class from start to finish! Every person I came into contact with was professional and courteous and the facility was impeccably clean from the bathrooms to the shop floor. They went above and beyond and spent a lot of extra time to polish my car until it looked new! I also have to give a shout out for the waiting area they provide... tv, fountain sodas, coffee station, work area, comfy seating, WiFi and it was so clean and aesthetically pleasing! All around fantastic experience... enough to make me go back for all my vehicle needs!

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William Smith
Full Star Full Star Full Star Full Star Full Star
1-4-2020

I first used Newark ToyotaWorld over 25 years ago and have purchased 5 new cars (including my wifes' cars) there. They never pressured me to buy extras and gave me exactly what I asked for. I could not be more pleased with their sales service!

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joe rollo
Full Star Full Star Full Star Full Star Full Star
1-4-2020

Great experience with the service department. Very knowledgeable and explained things in detail. Some of the best customer service I have ever had. Thank you

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Ann Brown
Full Star Full Star Full Star Full Star Full Star
1-2-2020

Yes, I had a very positive experence

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Rajarama Shenoy
Full Star Full Star Full Star Full Star Full Star
1-2-2020

Newark Toyotaworld Servive Manager Bill Chaffee has become like a family member, advising only the required services and giving heads up on services needed in 5he future. They provide the service discounts applicable and are always honest with you. For times when you can’t get drop off to home or work while your car is being repaired, they provide it through Lyft. We have always got superlative service at this dealer. My 2002 Highlander is still going strong.

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dipesh sangani
Full Star Full Star Full Star Full Star Full Star
1-1-2020

Thanks you guys are awesome

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Alan Emerson
Full Star Full Star Full Star Full Star Full Star
12-31-2019

Matt Vento and the rest of the staff were great! Friendly, very helpful, and got me the car I wanted for a great price.

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Pierre Nasser
Full Star Full Star Full Star Full Star Full Star
12-29-2019

Overall great service! Richard Litz is great!

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Jack Woodall
Full Star Full Star Full Star Full Star Full Star
12-28-2019

Everything was very professional and friendly from making an appointment to return of the car after service with a fresh car wash.

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Sue Shealy
Full Star Full Star Full Star Full Star Full Star
12-27-2019
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Emily Castillo
Full Star Full Star Full Star Full Star Full Star
12-25-2019

My fiancé and I had been in the market for a new vehicle for almost two months. After a referral from a family friend we decided to give Toyota World a shot. We were treated kindly as soon as we walked through the doors. We met with Chris Delpeche and he went above and beyond to get us in the right vehicle. We had an outstanding experience with all the personnel and they have definitely gained a lifelong customer!

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9 to 5 Pawn & Jewelry stores.ebay.com/9to5pawnshop
Full Star Full Star Full Star Full Star Full Star
12-24-2019

5000 MILE SERVICE WAS QUICK AND EASY. BILL CHAFFEE WAS VERY FRIENDLY AND EASY TO WORK WITH. THANK YOU VERY MUCH :-)

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Joe Matarese
Full Star Full Star Full Star Full Star Full Star
12-23-2019

Called the day before and was able to get an appointment to have an oil change and tire rotation plus 35000 mile check up on a Camry. The vehicle didn't need an oil change yet. Did do the tire rotation and air filter changes. Told that the car will need new brakes in about a couple of months.

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Hui Zhang
Full Star Full Star Full Star Full Star Full Star
12-21-2019
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Mukund Patel
Full Star Full Star Full Star Full Star Full Star
12-20-2019

I went in was helped right away. Provided great customer service and answered ally questions even though it wasnt what I was in for. Great service would definitely recommend coming here.

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Neil Douen
Full Star Full Star Full Star Full Star Full Star
12-20-2019

I would like to give a special thanks my sales rep Chris Willis for working with me to get the vehicle I wanted at a great price! The day after making the purchase I got a phone call about an option that was quoted incorrectly and would cost me an additional $200. However I was able to speak to Maria(manager) at Newark Toyota World and somehow she worked her magic and was able to absorb the $200 difference and provide me with the awesome deal I was promised! I would highly recommend Newark Toyota World to any of my friends and family looking for a new or used vehicle. The folks there are really personable and understand what it takes to provide great customer service. I purchase a 2019 Toyota Highlander for my wife as a Christmas gift!

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Joseph Polecaro
Full Star Full Star Full Star Full Star Full Star
12-19-2019

Jason C. is an asset to Toyota Worlds Service department. Jason is/was professional, listened to my concerns, and was very knowledgeable referencing my 19 Tacoma. Jason has renewed my faith referencing Toyota Worlds Service and procedures.

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Rochelle Mills
Full Star Full Star Full Star Full Star Full Star
12-18-2019

I love Newark Toyota World! Jason Curley is fantastic! Jason provided excellent service, very attentive to details, and professional. I would recommend this Service Center and its staff for your next visit.

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Angela Lamborn
Full Star Full Star Full Star Full Star Full Star
12-17-2019

I have nothing but positive words to express about Newark ToyotaWorld. I worked with Matt Vento who provided stellar service. My main credit is to Matt but every person I had contact with was friendly. Thank you for making my first solo car buying experience a breeze.

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Bruce Panasuk
Full Star Full Star Full Star Full Star Full Star
12-16-2019

We worked with Mark Barto to purchase two vehicles on the same day, which was a lot of work for Mark. His personalized service, focus, and attention to detail in completing the process was very much appreciated. It was a pleasure working with Mark. He represents Newark ToyotaWorld well.

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Patty Parrish
Full Star Full Star Full Star Full Star Full Star
12-16-2019

Fun, no pressure buying experience when we purchased our 2020 Toyota Rav4 Hybrid from Ken Steen at ToyotaWorld.

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danielle teague
Full Star Full Star Full Star Full Star Full Star
12-15-2019

The 3M team is awesome! Especially Matt Payne! They worked hard to find me the best deal! Matt gave me his personal cell which allowed me to follow up easily with him thru out the day. I love my new RAV4! If you looking for a new car with an awesome deal please visit Newark Toyota World! Ask for the 3M team! Thank you!

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Sharon Surratte
Full Star Full Star Full Star Full Star Full Star
12-15-2019

I leased my 2017 Rav4 3 years ago and Chris Delpéche helped me then and now that I have decided to purchase my Rav4 I was blessed to have one of the BEST Salesman at Newark Toyota help me again! Thank you Chris for making my car buying experience a great one! I would also like to thank your Finance Manager Aaron and everyone that interacted with me during my purchase decision. Great Teamwork!

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Bing's Bakery
Full Star Full Star Full Star Full Star Full Star
12-15-2019

Excellent customer service. Thank you for taking our car at the last minute.

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Rob
Full Star Full Star Full Star Full Star Full Star
12-14-2019

I was fortunate enough to have the ability to purchase a new vehicle from these guys the other day and the experience was great. I highly recommend using the team that helped me secure, in my opinion, a pretty fair deal. Special thanks to Matt Vento for sharing his expertise about the 4x4 and off-road capabilities that Toyota has to offer and the enthusiasm he brought along with him as a salesman. Aaron Hickman, the finance manager who was able to work on the best deal and package to get me to a comfortable price. And Matt Payne of Sales who exceeded my expectations with customer service and stood out in the rain to take some photos of my new Toyota.

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Abby Mason
Full Star Full Star Full Star Full Star Full Star
12-14-2019

Had a flat tire and they were able to give me an appointment that day so I could get back up and running. I really appreciated them being there in a crunch situation like that.

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Ashley Sandoval
Full Star Full Star Full Star Full Star Full Star
12-13-2019

This is the second Toyota I bought this year and just like the last time, Mark Chance (and the rest of the team!) really delivered a great experience. He really has a way with car sales. I walked in looking for something temporary and walked out with a 2020 Camry LE. It was priced perfectly and they were able to offer a great APR and affordable monthly payment. I am blown away with Toyota World for the second time and I will always come back here when it’s time for a new car. Not to mention, I love everything this car offers. He couldn’t have found us a better fit for our family. Thanks for the wonderful service!!!

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Danielle Decormis
Full Star Full Star Full Star Full Star Full Star
12-13-2019

I've purchased many cars, but my experience at Newark Toyota was by far the best! Mark C and his associates were helpful and knowledgeable and made the car buying process easy and fun.

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Sharon Robinson
Full Star Full Star Full Star Full Star Full Star
12-13-2019
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Teresa Foskey
Full Star Full Star Full Star Full Star Full Star
12-12-2019

Went in to purchase a used vehicle on a tight budget after an accident totalled my car. Ajay Bhan has been the most amazing salesman ever. I have never been treated with such respect. Will definitely reccomend them

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Shawn Chatterjee
Full Star Full Star Full Star Full Star Full Star
12-12-2019

Great people! Very courteous and helpful!

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Brian Schurer
Full Star Full Star Full Star Full Star Empty Star
12-12-2019
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James Guidash
Full Star Full Star Full Star Empty Star Empty Star
12-12-2019

Bought a gorgeous Toyota Camry from these guys! Nicest car I've ever owned, hands down. Sales staff were very personable and friendly, down-to-earth and made us feel like they were our advocates for a good deal. Only reason for a three star review is Ella Colicchio. She was very helpful, but when I left the room, she tried to talk my fiancee into getting a warantee for the car after we both agreed that we didn't want one. Fiancee said no, but it just felt like a sneaky thing to do, waiting for me to leave and going out for a Hail Mary on the warantee. No means no, Ella.

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Kristen McDonough
Full Star Full Star Full Star Full Star Full Star
12-12-2019

Such a great experience! Such a friendly and honest staff! Matt Vento is absolutely amazing! He is very honest, trustworthy, knowledgeable and overall a true person of valued character. His team, team 3, Mark Chance, Maria, Brendan and katie were great! Truly incredible, hardworking and again, HONEST individuals. Got a Toyota RAV4 that is in excellent condition. Matt went above and beyond for my family. I definitely recommend ToyotaWorld of Newark. To Matt and all the wonderful people who were working with me, Thank you 🙏. Truly grateful.